Legal
Privacy Policy
At NEON INNOTECH HUB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
1. Introduction
NEON INNOTECH HUB ("NEON", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our programs. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect information that you provide directly to us, including: • Personal identification information (name, email address, phone number, postal address) • Business information (company name, business type, registration details) • Program application information (educational background, work experience, project details) • Payment information (processed securely through third-party payment processors) • Communication records (emails, messages, feedback, and correspondence) • Usage data (website interactions, program participation, training progress) We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.
3. How We Use Your Information
We use the collected information for the following purposes: • To provide, maintain, and improve our services and programs • To process registrations, applications, and payments • To communicate with you about our services, programs, and updates • To send administrative information, program materials, and training resources • To respond to your inquiries, requests, and support needs • To analyze usage patterns and improve user experience • To comply with legal obligations and enforce our terms • To protect our rights, property, and safety, as well as that of our users • To send marketing communications (with your consent, where required)
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances: • With service providers and partners who assist us in operating our programs (under strict confidentiality agreements) • With program mentors, trainers, and facilitators who need access to provide services • When required by law or to comply with legal processes • To protect our rights, privacy, safety, or property • In connection with a business transfer (merger, acquisition, or sale of assets) • With your explicit consent for specific purposes We ensure that all third parties with whom we share data are bound by appropriate confidentiality and data protection obligations.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of sensitive data in transit and at rest • Secure servers and databases • Access controls and authentication procedures • Regular security assessments and updates • Staff training on data protection However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Program records may be retained for historical and statistical purposes in anonymized form.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information: • Right to access: Request copies of your personal data • Right to rectification: Request correction of inaccurate or incomplete data • Right to erasure: Request deletion of your personal data under certain circumstances • Right to restrict processing: Request limitation of how we use your data • Right to data portability: Request transfer of your data to another service • Right to object: Object to processing of your data for certain purposes • Right to withdraw consent: Withdraw consent where processing is based on consent To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our website. Cookies help us: • Remember your preferences and settings • Analyze website traffic and usage patterns • Improve website functionality and user experience • Provide personalized content You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
9. Third-Party Links
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: 📍 Location: Agyeiwaa Lodge, Koforidua, Eastern Region 📞 Phone/WhatsApp: +233 (0) 208070530 📧 Email: neoninnotechhub@gmail.com We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.
Last updated: December 11, 2025